Frequently Asked Questions

My Orders

My Order

Our prints are made to order, production takes 3-5 business days to ensure gallery-quality results. Shipping time varies by location, but most orders in the US will arrive within 5-7 business days after production.

You'll see a shipping timing estimate before checkout and receive confirmation emails once your order is placed. We will also send you an email to confirm that your order has been delivered.

Can I track my order?

You will receive an email when your order ships with a shipping carrier tracking number. You can easily track the progress of your delivery.

Our art prints are made and framed to order. Production takes 3-5 business days to ensure gallery-quality results. Shipping time varies by location, but most orders in the US arrive within 5-7 business days after production.

Expedited delivery is available for an incremental shipping fee. Please contact us.

What if your email indicates my order has arrived and I don't have it yet?

First please check the tracking information provided and track your package with the carrier. We work closely with them to ensure timely delivery. If there is a weather emergency or other unforeseen delivery delay, they will know first.

Can I cancel or modify my confirmed order?

Because we begin production the same day you place your order, orders cannot be canceled or modified once placed. This process ensures your piece is made to order and shipped without delay.

How do I apply a coupon code or gift card?

All gift card codes and coupon codes are applied at checkout.

Please make sure to check the expiration date on your promotional coupon to make sure the offer has not expired.

You can only use one coupon per order. For example, if you have a coupon for 25% off and plan to purchase 3 framed canvas art pieces, you must purchase them in a single order to receive 25% off the entire order.

Will I be charged tax for my order?

In keeping with state laws, sales tax is based on the shipping address. We are required to charge sales tax on all orders shipping to all states EXCEPT AK, DE, MT, NH and OR.

What if I forgot my password?

To reset your password, you can enter your email address and select the "forgot my password" link and an email to reset your password will be sent. If you do not receive it, please check your junk email.

Can you produce larger sizes of your artwork?

Yes. Please contact us with your request.

Shipping

How long will it take to get my artwork?

Our prints are made to order, production takes 3-5 business days to ensure gallery-quality results. Shipping time varies by location, but most orders in the US arrive within 5-7 business days after production.

You'll see a shipping and delivery estimate before checkout and receive a confirmation email once your order is placed. We will also send you an email to confirm that your order has been shipped.

What are the Shipping Fees?

Within the US we offer Free ground shipping on orders of $50 or more! There is a flat $15 rate on all orders under $50.

Can I track my shipment?

You will receive an email when your order ships with a UPS/FedEx tracking number. You can easily track the progress of your delivery.

Our art prints are made and framed to order. Production takes 3-5 business days to ensure gallery-quality results. Shipping time varies by location, but most orders in the US arrive within 5-7 business days after production.

Art & Framing

Canvas Prints

High-quality stretched canvas prints. Made with carefully hand-stretched fabric. Our solid wood stretcher bars ensure that the canvas print does not warp or bow over time. The rounded edges and beautifully beveled sides of our stretcher bars allow minimal contact with the canvas.

Canvas prints usually ship in a round tube to protect them from damage. To flatten a rolled art print, place it face-down on a clean surface with protective paper on top, then stack heavy, flat objects (like books) evenly across it for 24-48 hours to relax the paper fibers. Alternatively, you can gently reverse-roll the print around a tube in the opposite direction for a faster method, but weighting it down is the safest, most common approach to prevent damage and allow the paper to naturally flatten.

Framed Canvas Prints

Select a stunning premium floating gallery frame for your canvas print. We print on a thick, archival-grade canvas to ensure durability. It is pH neutral and acid-free, so it will not yellow over time. Our floating frames are expertly crafted from high-quality wood.

The frames are available in Matte Black, White, Brushed Silver, and Deep Gold.

Fine Art Paper Prints

We print on a thick, luxurious fine art papers. Our giclée, Canon printers are color calibrated regularly to ensure the most color-accurate prints. These bright, vivid, and amazing colors from aqueous pigment inks will resist fading and help your prints last for generations.

These prints are unframed and will be carefully rolled and shipped to you. You can select the perfect frame for your artwork and space.

Framed Fine Art Paper Prints

We print on a thick, luxurious fine art papers. Our giclée, Canon printers are color calibrated regularly to ensure the most color-accurate prints. These bright, vivid, and amazing colors from aqueous pigment inks will resist fading and help your prints last for generations.

All Framed Fine Art Paper Prints come with a white 1.5 inch mat. We use solid wood frames with optical-grade clear acrylic. The backing is kraft paper dust cover with hanging wire included.

Will the colors be exactly as I see them on my screen?

The colors will vary slightly from how they appear in person or how they display from one viewing device to another. This is due to the color calibration of the phone or laptop screen.

What is the difference between an original Painting and an Art Print?

Original paintings are unique creations crafted by hand with physical paint on paper or canvas. Many artists photograph and sell prints of the original artwork.

My art prints are high-quality productions printed on paper or canvas. They allow art enthusiasts to enjoy and display fine artwork at a more accessible price point. While prints may not be one-of-a-kind like originals, they offer an affordable way to bring the beauty into your space.

Why do the Framed Canvas Prints look like they have a black line around them?

The appearance of the black border in the product pictures is actually the space between the canvas and the frame since the frame is "floating." In reality, there is no border — it's simply a shadow between the canvas print and the frame.

Does your artwork development process include technology?

Yes. I am a digital artist. The process includes Large Language Models – AI. However the creative decisions, visual direction, and final execution are guided by my human eye and designer's judgment.

Each art piece is intentionally designed, refined, and finished through a hands-on creative process. Digital tools are part of the workflow, but every composition, color choice, and final detail is thoughtfully shaped before it's offered as a print. Digital creation allows us to explore form, texture, without replacing the creative process itself. Technology supports the process; it doesn't replace the artist.

Does framing change the final finished size of the artwork?

Yes. The listed size refers to the printed artwork only. Once framed, the overall size will increase slightly due to the frame itself. Most frames add approximately 1" per side, with natural variation ranging from about 0.75" to 1.25". Because each piece is created to order using handcrafted materials, exact dimensions may vary slightly.

Please see finished sizes on our Size Guide page.

Returns and Exchanges

What is your Return Policy?

Yes, we offer refunds if the artwork was damaged during delivery. You can return art prints within 14 days of receipt.

In the unlikely event an original painting arrives damaged, contact me within 7 days to discuss replacement options. I want to make sure you get a beautiful piece of artwork.

How do I Initiate a Return?

To initiate a return, please reach out to us within 14 days to process a replacement for your product. Here's how to get started:

1. Email a photo/video clip of the damaged product.

2. Once damage is confirmed, a prepaid USPS return label will be emailed to you. Send the product back in its original packaging.

3. As soon as you drop it off with USPS, contact us ASAP so we can set up a replacement or refund. Your replacement will get sent out in 1-5 business days if the product is found to be defective or damaged.

Contact

More Questions? Contact Us.

For questions about your order, shipping, and products please refer to our FAQ to get quick answers.

If your question is not covered, feel free to submit a question through our contact form. We value and appreciate your support.

Privacy & Terms of Service

Trademarks

All brand, product, service, and process names appearing on this website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Golf Art Studios.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice.

Golf Art Studios reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Golf Art Studios believes that customer conduct violates applicable law or is harmful to its interests.

Shipping and Delivery Policy

At this time, Golf Art Studios ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, we ship merchandise to Canada and Mexico, but not to other international locations.

The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.

Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country.

Warranties

The content included in this website has been compiled from a variety of sources and is subject to change without notice. Golf Art Studios makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the website or content.

By using this website, you assume the risk that the content on this website may be inaccurate, incomplete, or may not meet your needs and requirements.